Refund Policy

REFUND POLICY

Last Updated: 12.10.2023

Committed to delivering a service you love. Our creators strive to meet your expectations. If unsatisfied with content after revision, please don't accept/mark as completed. If dissatisfied contact us for a full refund within 7 days of payment via email contact@stagease.com

However, given the nature of digital content, we do not have an obligation to provide a refund, and we don't offer a refund in the following situation:

  1. If you ask for a refund more than 7 days after your first payment.

  2. Because of inactivity on your account, you can cancel your subscription if you don't expect to need to submit new tasks.

  3. You get more than 2 tasks completed in the 7 days following your payment.

  4. You have changed your mind about your subscription.

  5. You subscribed by mistake.

  6. You forgot to cancel your upcoming subscription renewal.

  7. You do not have sufficient expertise to create briefs or collaborate with designers or writers.

If you are eligible for a refund, your refund will be processed back to your original payment method for Visa or MasterCard; it may take 5–10 business days before it is processed. stagease will refund you according to the terms of the payment method in the currency stagease.com offered you when you purchased your subscription (either UAE Dirhams, Euro, British Pounds, AU Dollars, or US Dollars).

Expenses associated with currency conversion: You are responsible for your stagease.com subscription for all currency conversion costs for subscription or refund. The currency conversion is performed by your banking institution, which may also charge you extra fees, such as foreign transaction fees (we have no control over the exchange rates or your financial institution's fees).